Resolved -
We have been monitoring recent changes in Gmail sending behavior and have taken actions on the Click side to maintain email deliverability rates.
If you are noticing an increase in email bounce rates when sending to Gmail recipients, please contact Click Support so we can investigate further. When reaching out, include access to your Google Postmaster Tools, as this allows us to review sender reputation and delivery performance in more detail.
We will continue to monitor email deliverability closely and share further updates if needed.
Mar 23, 15:33 UTC
Update -
We are continuing to investigate this issue - Note, this is not affecting EU based customers at this time.
Feb 23, 16:31 UTC
Update -
We are continuing to investigate this issue.
Feb 19, 17:09 UTC
Update -
We are continuing to investigate this issue.
Feb 19, 17:06 UTC
Investigating -
We are investigating an issue involving increased email bounce rates impacting some customers sending to Gmail accounts. Our teams are aware and are working with Gmail directly to work on a solution. We will continue to update as updates become available.
Feb 17, 14:30 UTC