Form Submission Delays in the EU Data Center.
Investigating - We are currently investigating an issue with Form Submissions in the EU Data Center. During this time, customers may experience a delay in the creation of a form submission record in CRM.
Feb 18, 2025 - 16:33 UTC
US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Degraded Performance
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Degraded Performance
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CAN Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Sales Engagement Application Operational
ClickDimensions Website Operational
Third Party Components Operational
Zoom Zoom Video Webinars Operational
Twilio SMS Operational
Zoom Zoom Meetings Operational
Customer Support Team Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2025
Scheduled Maintenance - AU Data Center
Completed - The scheduled maintenance has been completed.
Feb 18, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 17, 20:33 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 17, 20:32 UTC
Update - We will be undergoing scheduled maintenance on our Australian Data Center. The following components listed below will experience degraded performance during this timeframe. If you have any questions, please contact Click Support.
Feb 17, 20:26 UTC
Scheduled - We will be undergoing scheduled maintenance on our Australian Data Center. The following components listed below will experience degraded performance during this timeframe. If you have any questions, please contact Click Support.
Feb 17, 14:53 UTC
Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Degraded Campaign Automation performance - Canada Data Center
Resolved - This incident has been resolved.
Feb 13, 09:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 16:39 UTC
Identified - Due to essential maintenance on our infrastructure, Campaign Automation functionality may be degraded. If your account is in the Canada Data Center and you have any concerns about an existing published campaign automation within your environment, please reach out to Click Support
Feb 11, 14:00 UTC
Feb 12, 2025

No incidents reported.

Feb 11, 2025
Scheduled Maintenance - Canada Data Center
Completed - The scheduled maintenance has been completed.
Feb 11, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance on our Canada Data Center. The following components listed below will experience degraded performance during this timeframe. If you have any concerns, please contact Click Support.
Feb 10, 15:53 UTC
Feb 10, 2025
"There was an error while getting the solutions list" Error when accessing Solution Management Page
Resolved - When accessing the solution management page, some users received a "There was an error while getting the solutions list" error when trying to update their solution. This was quickly identified and a fix was deployed to all data centers. If you continue to see issues related to this topic, please contact Click Support.
Feb 10, 12:00 UTC
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Page Views Delays on US Data Center
Resolved - On Tuesday 4th of February, We identified an issue with our web activity service on the US data center which was quickly resolved. Customers may have seen a delay in syncing of page views during this time. If you have any further questions, please reach out to Click Support.
Feb 4, 15:00 UTC
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