All Systems Operational

US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CAN Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Sales Engagement Application Operational
ClickDimensions Website Operational
Third Party Components Operational
Zoom Zoom Video Webinars Operational
Twilio SMS Operational
Zoom Zoom Meetings Operational
OktoPost Operational
Customer Support Team Operational
Dashboards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 1, 2026

No incidents reported today.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
S1 Service Incident - Authorization Errors/Authentication Errors in US
Resolved - The recent service incident affecting Click has been fully addressed. Our teams implemented corrective actions, and all services are now operating normally. We are preparing a Root Cause Analysis (RCA) to share with affected customers directly. No further action is required at this time.
Jan 30, 18:11 UTC
Monitoring - We have implemented a fix for this issue. Our testing indicates a return to normal activity. We remain in monitoring mode and will share updates if anything changes. We will provide a final update once the incident is fully resolved.
Jan 30, 14:54 UTC
Identified - We have restarted affected services and are seeing positive signs of recovery, with authorization and authentication errors decreasing. The team is continuing to monitor the situation closely while completing final actions, we will continue to monitor and we will provide further updates as progress continues.
Jan 30, 13:29 UTC
Investigating - We are currently experiencing an issue affecting designers within the US Data Center "Authorization Error - Please close the window and relaunch the editor". Users may be unable to load these tools, which could impact the ability to create or edit email, web content and survey templates. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
Jan 30, 12:28 UTC
Scheduled Maintenance - CA Data Centre
Completed - The scheduled maintenance has been completed.
Jan 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance at this time. Please note that the following entities may experience degraded behaviour.
Jan 27, 12:25 UTC
[S1] Service Incident - Authorization Errors/Authentication Errors in EU
Resolved - On 29 January, some customers in the EU region experienced intermittent authorization and authentication errors when accessing Click editors and hosted pages. The issue was resolved by the end of the EU business day, and services have remained stable since.
Jan 30, 12:25 UTC
Monitoring - We have implemented a fix for this issue and are monitoring system performance to ensure stability. We will provide a final update once the incident is fully resolved.
Jan 29, 17:01 UTC
Update - We are again seeing intermittent issues surface for some users and are continuing to investigate the underlying root cause. Our teams are actively working to identify what is triggering the recurrence and to implement a permanent fix. We will continue to provide updates as more information becomes available.
Jan 29, 11:13 UTC
Identified - Our operations team have implemented a fix to help restore normal functionality. At this time, we are no longer able to reproduce the issue, but we continue to closely monitor.
Jan 29, 10:24 UTC
Investigating - We are currently experiencing an issue affecting designers within the EU Data Center "Authorization Error - Please close the window and relaunch the editor". Users may be unable to load these tools, which could impact the ability to create or edit email, web content and survey templates. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
Jan 29, 09:48 UTC
Jan 29, 2026
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Scheduled Maintenance - AU Data Centre
Completed - The scheduled maintenance has been completed.
Jan 23, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance at this time. Please note that the following entities may experience degraded behaviour.
Jan 22, 15:50 UTC
Jan 22, 2026
[S1] Service Incident - Increased bounce rates when sending to Gmail
Resolved - We’ve confirmed that email delivery performance has returned to normal. The previously implemented traffic adjustments (put in place at 12:30 PM ET on January 21) successfully mitigated the delays, and new messages are now sending and delivering as expected. Any messages that were already queued prior to this change have completed their retry cycles and are no longer experiencing delays. We continue to monitor Gmail and Google Workspace delivery to ensure stability and consistency. At this time, no further customer action is required. Thank you for your patience while we worked to resolve this issue.
Jan 22, 17:19 UTC
Monitoring - We have confirmed that the delivery delays are tied to a Google-initiated rate limiting action affecting a specific Click IP address. The previously implemented traffic rerouting (implemented at 12:30 PM ET on January 21) remains in effect and continues to improve delivery success for newly sent messages. Messages that entered queues prior to the mitigation may still experience delays until retries complete and queues fully clear. We are continuing close monitoring of Gmail and Google Workspace delivery performance and remain actively engaged with Google to address the underlying trigger and prevent recurrence.
Jan 22, 10:22 UTC
Update - Our email partners have taken steps to mitigate the impact by rerouting the majority of outbound traffic away from the affected sending infrastructure for messages sent. This should help improve delivery success for new sends while we continue to address the situation.

Messages that were already queued prior to this change will continue retrying through their original paths until those queues naturally clear.

We remain in active communication with our email partners to identify and resolve the underlying issue. In the meantime, these adjustments are intended to reduce disruption and allow sending to continue more successfully.

We’ll continue to provide updates as more information becomes available, and we appreciate your patience while we work through this.
Jan 21, 18:45 UTC
Investigating - We are currently investigating an issue involving increased email bounce rates impacting some customers sending to Gmail accounts. Our teams are actively working to understand the cause and are working with Gmail directly to work on a solution. We will continue to update as updates become available.
Jan 21, 16:08 UTC
Jan 21, 2026
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

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