Scheduled Maintenance - AU Data Centre
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 02, 2025 - 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the AU Data Centre for the following entities. We do not anticipate any downtime however will update the status page if there is any unforeseen impact.
Sep 2, 2025 10:00-11:00 UTC
US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Under Maintenance
Campaign Automations Under Maintenance
CRM / SDK Connectivity Operational
Email Under Maintenance
Email Statistics Under Maintenance
Eventbrite Connector Operational
Forms Under Maintenance
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Under Maintenance
Lead Scoring Under Maintenance
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Under Maintenance
Social Posting Operational
Solution Operational
Subscription Management Under Maintenance
Surveys Under Maintenance
Web Tracking Under Maintenance
CAN Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Sales Engagement Application Operational
ClickDimensions Website Operational
Third Party Components Operational
Zoom Zoom Video Webinars Operational
Twilio SMS Operational
Zoom Zoom Meetings Operational
OktoPost ? Operational
Customer Support Team Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 2, 2025

Unresolved incident: Scheduled Maintenance - AU Data Centre.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
Scheduled Maintenance - AU Data Centre
Completed - The scheduled maintenance has been completed.
Aug 29, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the AU Data Centre for the following entities. We do not anticipate any downtime however will update the status page if there is any unforeseen impact.
Aug 29, 08:32 UTC
Aug 28, 2025
Scheduled Maintenance - EU Data Centre
Resolved - The problem has now been identified and resolved in partnership with Microsoft. We appreciate your patience while we worked through this issue. We are working on conducting a full root cause analysis (RCA) in partnership with Microsoft, and this can be shared if requested from Click Support.
Aug 28, 10:37 UTC
Update - We are continuing to work on a fix for this issue.
Aug 28, 08:06 UTC
Identified - Following scheduled maintenance on the EU Data Centre, We are aware of reports impacting the below entities which may be experiencing degraded performance as a result. We apologise for any business disruption as we work to resolve:

Forms & Pageview Syncing
Online Survey Designer
Preference Center Designer
Form Designer or accessing forms on your website throwing up a Gateway Error
Email & SMS within Campaign Automations
Email Event Syncing
Score Syncing
Segmentation Syncing
Campaign Automation Participants will not proceed past entry point triggers
Email Designer
Landing Page Editor
Aug 28, 07:45 UTC
Schedule maintenance - EU Data Centre
Completed - The scheduled maintenance has been completed.
Aug 28, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 05:30 UTC
Scheduled - We will be undergoing scheduled maintenance on the EU Data Centre that will temporarily impact the following services:

Forms & Pageview Syncing
Online Survey Designer
Preference Center Designer
Form Designer
Email & SMS within Campaign Automations
Email Event Syncing
Score Syncing
Segmentation Syncing
Campaign Automation Participants will not proceed past entry point triggers
Email Designer
Landing Page Editor
Aug 27, 15:04 UTC
Aug 27, 2025
Scheduled Maintenance - US Data Centre
Completed - The scheduled maintenance has been completed.
Aug 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the US Data Centre that will temporarily impact the following services:

Forms & Pageview Syncing
Online Survey Designer
Preference Center Designer
Form Designer
Email & SMS within Campaign Automations
Email Event Syncing
Score Syncing
Segmentation Syncing
Campaign Automation Participants will not proceed past entry point triggers
Email Designer
Landing Page Editor
Aug 26, 18:51 UTC
Aug 26, 2025
Scheduled Maintenance - AU Data Centre
Completed - The scheduled maintenance has been completed.
Aug 26, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance on the AU Data Centre that will temporarily impact the following services:

Forms & Pageview Syncing
Online Survey Designer
Preference Center Designer
Form Designer
Email & SMS within Campaign Automations
Email Event Syncing
Score Syncing
Segmentation Syncing
Campaign Automation Participants will not proceed past entry point triggers
Email Designer
Landing Page Editor
Aug 26, 08:57 UTC
Aug 25, 2025
Scheduled Maintenance - CA Data Centre
Completed - The scheduled maintenance has been completed.
Aug 25, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 08:45 UTC
Scheduled - We will be undergoing scheduled maintenance on the CA Data Centre that will temporarily impact the following services:

Forms & Pageview Syncing
Online Survey Designer
Preference Center Designer
Form Designer
Email & SMS within Campaign Automations
Email Event Syncing
Score Syncing
Segmentation Syncing
Campaign Automation Participants will not proceed past entry point triggers
Email Designer
Landing Page Editor
Aug 25, 07:37 UTC
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025
Enhanced email template view not loading - US and EU data centre
Resolved - This incident has been resolved.
Aug 22, 14:47 UTC
Identified - We are currently aware of an issue with the "Enhanced" view of the Email Template section which is currently not loading properly, impacting EU and US data centre customers. As a workaround, switch the "Enhanced" view to "Classic" which will allow you to edit your template as normal whilst our team are working on a fix for the "Enhanced" template view section.
Aug 22, 13:02 UTC
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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