All Systems Operational

US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CAN Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Sales Engagement Application Operational
ClickDimensions Website Operational
Third Party Components Operational
Zoom Zoom Video Webinars Operational
Twilio SMS Operational
Zoom Zoom Meetings Operational
OktoPost ? Operational
Customer Support Team Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 31, 2025

No incidents reported today.

Oct 30, 2025
S1 Service Incident - Limited feature Availability (Microsoft Outage) - Global
Resolved - The Azure Front Door (AFD) issue affecting web content and other feature availability has been resolved. Microsoft implemented a fix, and recovery has been confirmed across all affected areas. Services are now operating normally, and performance has stabilised. Thank you for your patience and understanding while we worked with Microsoft to resolve this issue.
Oct 30, 09:40 UTC
Monitoring - Microsoft has implemented a fix for the Azure Front Door (AFD) issue, and we are seeing positive recovery results. Previously affected areas, such as Email Editors, are now loading successfully, though performance may still be slightly slower than normal as full recovery completes. We are continuing to monitor closely and do not expect any further service degradation. Thank you for your patience while we worked through this issue with Microsoft.
Oct 29, 19:23 UTC
Update - Microsoft have advised that the deployment of their last known good configuration of Azure Front Door (AFD) is in progress but taking longer than expected due to protective safeguards put in place to stabilize the service. These safeguards are extending the overall deployment time. Once the rollout is complete, Microsoft will begin recovering nodes and re-routing traffic through healthy endpoints to accelerate recovery. We will continue to monitor the situation closely and share updates as soon as more information becomes available.
Oct 29, 19:04 UTC
Identified - Microsoft has begun deploying a known good configuration for Azure Front Door (AFD) to restore service. This process is expected to complete within approximately 30 minutes, and customers are expected to see signs of recovery as it progresses. Once complete, Microsoft will begin restoring nodes and routing traffic through healthy endpoints. We are continuing to monitor Microsoft’s recovery efforts and will provide further updates as more information becomes available.
Oct 29, 18:35 UTC
Update - Microsoft have now confirmed that Azure Front Door (AFD) is currently experiencing a global outage affecting all regions. This issue continues to impact web content loading and certain platform features. Microsoft is actively working to restore service, and we are closely monitoring their progress. We will share another update as soon as more information becomes available.
Oct 29, 17:28 UTC
Update - Microsoft has advised that they are actively assessing failover options for internal services from their Azure Front Door (AFD) infrastructure. Their investigation into the contributing factors and recovery efforts is ongoing. This issue continues to impact Click's web content from loading and other feature availability within our platform, primarily affecting users in the US and EU regions. We are closely monitoring Microsoft’s progress and will share further updates as soon as more information becomes available. Thank you for your continued patience and understanding.
Oct 29, 17:08 UTC
Investigating - Microsoft Azure CDN along with the Microsoft Azure Portal are currently down resulting in an impact affecting Click's web content loading and other feature availability. We are working closely with Microsoft to get this issue resolved. We will provide additional updates here as more information becomes available. Thank you for your patience and understanding.
Oct 29, 16:51 UTC
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Scheduled maintenance - EU Data centre
Completed - The scheduled maintenance has been completed.
Oct 25, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 UTC
Scheduled - We will be performing scheduled maintenance on the EU Data Centre for the entities listed below. No downtime is expected during this maintenance window. However, if any unforeseen impact occurs, updates will be posted on our status page.
Oct 15, 15:29 UTC
Oct 24, 2025

No incidents reported.

Oct 23, 2025
Scheduled maintenance - US data centre
Completed - The scheduled maintenance has been completed.
Oct 23, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 06:00 UTC
Scheduled - We will be performing scheduled maintenance on the US Data Centre for the entities listed below. No downtime is expected during this maintenance window. However, if any unforeseen impact occurs, updates will be posted on our status page.
Oct 15, 15:26 UTC
Oct 22, 2025
Scheduled maintenance - CAN Data centre
Completed - The scheduled maintenance has been completed.
Oct 22, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 06:00 UTC
Scheduled - We will be performing scheduled maintenance on the CAN Data Centre for the entities listed below. No downtime is expected during this maintenance window. However, if any unforeseen impact occurs, updates will be posted on our status page.
Oct 15, 15:28 UTC
Oct 21, 2025

No incidents reported.

Oct 20, 2025
S1 Service Incident - AWS outage impacting Page views and Form submissions - US
Resolved - The issue has been resolved. Our partners have confirmed that any previously affected data has been successfully reprocessed, with no data loss identified. All services are operating normally.
Oct 20, 16:22 UTC
Update - We’re seeing continued recovery, with affected services now operating normally. As a result, we’ve updated the impacted components to Operational. AWS continues to report significant progress toward full resolution, and we’ll provide a final update once full confirmation of resolution has been received.
Oct 20, 10:45 UTC
Update - We are seeing continued recovery, with most services now operational and performing as expected. Some users may have experienced brief delays in data syncing earlier, but no data loss has been observed. We are closely monitoring all systems and coordinating with other partners who utilise AWS services to confirm full restoration, and will provide further updates as they become available.
Oct 20, 10:33 UTC
Monitoring - We’ve received an update from AWS indicating ongoing recovery, and most services are now operating normally with remaining queued requests processing successfully. Our team continues to monitor performance to ensure full recovery, and we’ll provide further updates as they become available.
Oct 20, 09:58 UTC
Investigating - We are currently experiencing an issue affecting Page views and Form submissions in the US region due to a widespread AWS outage impacting multiple companies globally. Other services, including Email Events, remain operational but may experience delays if the outage persists. Our engineering team is monitoring the situation closely and will provide updates as they become available.
Oct 20, 09:51 UTC
Scheduled maintenance - AU data centre
Completed - The scheduled maintenance has been completed.
Oct 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 09:00 UTC
Scheduled - We will be performing scheduled maintenance on the AU Data Centre for the entities listed below.
No downtime is expected during this maintenance window. However, if any unforeseen impact occurs, updates will be posted on our status page.
Oct 15, 15:24 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

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