US Email Sends Sitting in Pending Status
Identified - The issue has been identified and a fix is being implemented.
Dec 12, 13:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 12:36 UTC
Investigating - We are currently investigating an issue with US Email Sends sitting in Pending status. We strongly advise customers not to resend their emails, as all jobs are queued up to process and will send after a delay.
Dec 12, 12:27 UTC
SMS Processing Delays
Update - We are continuing to work on a fix for this issue.
Dec 12, 12:49 UTC
Update - We are seeing improved performance in US, AU, and Canada. EU is still currently experiencing a delay with SMS processing. Our team continues to investigate.
Dec 6, 12:34 UTC
Update - We are continuing to work on a fix for this issue.
Dec 5, 18:25 UTC
Update - We are continuing to work on a fix for this issue.
Dec 4, 12:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 3, 16:24 UTC
Update - We are continuing to investigate this issue.
Dec 3, 11:25 UTC
Investigating - We are currently investigating this issue.
Dec 2, 23:09 UTC
US Data Center Partial Outage
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Partial Outage
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
Import Tool Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
Marketing Calendar Operational
EU Data Center Degraded Performance
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
Import Tool Operational
Service Bus Relay Connector Operational
SMS Degraded Performance
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
Marketing Calendar Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
Import Tool Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
Marketing Calendar Operational
CA Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
Import Tool Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
Marketing Calendar Operational
ClickDimensions Academy Operational
ClickDimensions Help Site Operational
ClickDimensions Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
EU Campaign Automation builder shows error 400 intermittently
Resolved - This incident has been resolved.
Dec 6, 18:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 11:21 UTC
Investigating - We are currently investigating an issue where customers are seeing error 400 when opening the Campaign Automation builder. Reloading the builder page multiple times seems to resolve the error.
Dec 6, 11:21 UTC
Page Views and Posted Forms Intermittently not Syncing to CRM
Resolved - This incident has been resolved.
Dec 6, 18:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 12:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 20:19 UTC
Investigating - We are currently investigating this issue.
Dec 5, 18:24 UTC
Dec 4, 2019
EU Posted Form Delays
Resolved - This incident has been resolved.
Dec 4, 21:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 16:55 UTC
Update - We are continuing to work on a fix for this issue.
Dec 4, 16:04 UTC
Identified - The issue has been identified and we are working on a fix.
Dec 4, 16:04 UTC
Dec 3, 2019
EU Import Tool failing to Import Records
Resolved - This incident has been resolved.
Dec 3, 19:57 UTC
Investigating - We are currently investigating this issue.
Dec 3, 17:53 UTC
US Campaign Automation Participants not Progressing
Resolved - This incident has been resolved.
Dec 3, 16:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 3, 12:41 UTC
Update - We are continuing to investigate this issue.
Dec 3, 11:25 UTC
Investigating - We are currently investigating an issue where participants are not progressing as expected.
Dec 2, 22:21 UTC
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

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