Monitoring - A fix has been deployed to US and Canada data centers.
Feb 24, 13:24 UTC
Update - Our team is currently working towards resolution, and is tentatively planning to deploy a fix on Sunday, Feb 23.
Feb 19, 14:50 UTC
Update - We are continuing to work on a fix for this issue.
Feb 17, 13:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 13, 14:10 UTC
Update - We are continuing to investigate this issue.
Feb 13, 11:58 UTC
Investigating - We are currently investigating this issue. If customers encounter this issue while using Google Chrome, we recommend changing the "SameSite by default cookies" setting in Chrome to "Disabled". If using other browsers, we recommend clearing cache and trying in Incognito windows.
Feb 12, 22:51 UTC
This incident has been resolved.
Feb 12, 18:10 UTC
A fix has been implemented and we are monitoring the results.
Feb 11, 19:40 UTC
The issue has been identified and a fix is being implemented.
Feb 11, 14:06 UTC
We are currently investigating a delay with EU Email Statistics which impacts syncing to CRM and data displaying in ClickDimensions reports. Updates will be posted here as available.
Feb 11, 12:20 UTC