A fix has been deployed and this issue is no longer occurring. Please note that the fix is not retroactive and will only impact new email sends. We apologize for the inconvenience caused by this issue.
May 22, 12:21 UTC
We are currently investigating this issue. Please note that this is just a display issue and related Sent Email and Email Events should not be affected.
May 21, 13:30 UTC
This incident has been resolved.
May 18, 11:18 UTC
The issue has been identified and we expect to see improvements on Sunday, May 17.
May 13, 15:00 UTC
After further investigation we have identified the root cause of this issue to be with the GotoWebinar API. We are working with GoToWebinar to find a workaround, but encourage customers to reach out to GoToWebinar directly regarding this issue as we continue to investigate.
May 12, 13:12 UTC
We are continuing to investigate this issue.
May 7, 11:43 UTC
We are currently investigating an issue where some customers are unable to add new GTW connectors or re-add recently removed GTW connectors.
May 4, 12:10 UTC