Investigating - We are aware of the issue with Inboxcast not sending emails and returning with the 'your message couldn't be delivered' error, and are actively working to bring the service back to working state.
Feb 06, 2023 - 12:02 UTC
Resolved -
This incident has been resolved.
Feb 2, 15:49 UTC
Monitoring -
A fix has been implemented and we are monitoring the results. Page Views may still be delayed while the fix takes effect.
Feb 2, 13:55 UTC
Identified -
We have identified an issue causing page views to be delayed in syncing back to CRM in the US data center and are working on deploying a fix.
Feb 2, 13:48 UTC
Completed -
The scheduled maintenance has been completed.
Jan 28, 21:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 09:00 UTC
Scheduled -
We will be undergoing scheduled maintenance for our email statistics service during this time. Customers may see a delay regarding email statistics arriving in CRM throughout this maintenance window.
Jan 27, 15:42 UTC
Resolved -
This incident has been resolved.
Jan 27, 13:12 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 26, 14:40 UTC
Investigating -
We are currently investigating an issue where email sends are failing for some accounts in the EU region. This is only affecting a subset of EU region accounts. Please contact the ClickDimensions Support team if you need to confirm if your account is affected.
Jan 25, 18:29 UTC
Resolved -
This incident has been resolved.
Jan 24, 14:28 UTC
Monitoring -
We are aware of issues with Email Editor not loading or Email Editor reverting to blank template in EU region. Fix has been implemented and we are monitoring the results.
Jan 23, 14:10 UTC