All Systems Operational
US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
CA Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Help Site Operational
ClickDimensions Blog Operational
ClickDimensions Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 8, 2021

No incidents reported today.

Mar 7, 2021

No incidents reported.

Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021
Email send delays - US Data Centre
Resolved - We have identified an influx in problematic emails being sent out. The affected emails have been moved to a dedicated queue and are still being processed separately to allow new sends to send out. You should be experiencing normal behavior when sending new emails. If you continue to experience any difficulties, please reach out to ClickDimensions Support.
Mar 3, 18:13 UTC
Monitoring - We have identified an influx in problematic emails being sent out. These have been moved to a dedicated queue to allow new sends to send out. You should be experiencing normal behaviour when sending emails.
Mar 3, 15:43 UTC
Investigating - We are investigating an issue causing delays in email sends from the US Datacenter
Mar 3, 11:35 UTC
EU Email Delays
Resolved - The service continues to function as expected after restart. If you continue to experience any difficulties please reach out to ClickDimensions Support.
Mar 3, 15:46 UTC
Monitoring - We have identified and restarted the service causing the issue. Emails should now be delivering as expected.
Mar 2, 20:41 UTC
Investigating - We are investigating an issue causing delays in email sends from the EU datacenter
Mar 2, 19:06 UTC
Mar 2, 2021
Service Incident - Security Errors after updating ClickDimensions.
Resolved - Our team has identified an issue in the recent releases code. A new version. V11.2.1 has a fix for this code embedded. Please update your solution to 11.2.1 to have the fix applied if you are not on the auto update option. Should you still continue to have this error please reach back out to support.
Mar 2, 13:40 UTC
Identified - Our team has identified the issue are currently working on the fix.
Mar 2, 11:07 UTC
Investigating - We are currently investigating an issue where ClickDimensions customers are experiencing Security Errors throughout, further updates will be posted as we receive them.
Mar 2, 10:08 UTC
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

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