Investigating - Currently our technology team has narrowed down the issue to our Microsoft Services. We have a critical severity escalation with their App Service team at this time and continue and hard at work to expedite the resolution of this issue.
May 25, 2023 - 12:31 UTC
May 25, 2023 - 12:31 UTC
Update - Our team continues to investigate this issue. We are seeing intermittent delays in the processing of Campaign Automations, primarily in our US data center.
May 23, 2023 - 14:41 UTC
May 23, 2023 - 14:41 UTC
Update - We have implemented a few measures to mitigate the issue while working on the long-term fix and we are monitoring the results. If you are observing any delays with Campaign Automations, please contact our Support Team for further troubleshooting and validation.
May 11, 2023 - 12:41 UTC
May 11, 2023 - 12:41 UTC
Monitoring - A fix has been implemented to mitigate the issue and we are monitoring the results.
May 04, 2023 - 18:48 UTC
May 04, 2023 - 18:48 UTC
Investigating - We are currently investigating a recurring issue causing delays for participants in Campaign Automations in the US and EU data center.
May 04, 2023 - 15:27 UTC
May 04, 2023 - 15:27 UTC
US Data Center
Degraded Performance
Campaign Automations
Degraded Performance
CRM SDK / Connectivity
Operational
Email
Operational
Email Statistics
Operational
Eventbrite Connector
Operational
Forms
Operational
GoToWebinar Connector
Operational
Image Manager
Operational
Import Tool
Operational
Landing Pages
Operational
Lead Scoring
Operational
Marketing Calendar
Operational
Service Bus Relay Connector
Operational
SMS
Operational
Social Posting
Operational
Solution
Operational
Subscription Management
Operational
Surveys
Operational
Web Tracking
Operational
EU Data Center
Degraded Performance
Campaign Automations
Degraded Performance
CRM / SDK Connectivity
Operational
Email
Operational
Email Statistics
Operational
Eventbrite Connector
Operational
Forms
Operational
GoToWebinar Connector
Operational
Image Manager
Operational
Import Tool
Operational
Landing Pages
Operational
Lead Scoring
Operational
Marketing Calendar
Operational
Service Bus Relay Connector
Operational
SMS
Operational
Social Posting
Operational
Solution
Operational
Subscription Management
Operational
Surveys
Operational
Web Tracking
Operational
AU Data Center
Operational
Campaign Automations
Operational
CRM / SDK Connectivity
Operational
Email
Operational
Email Statistics
Operational
Eventbrite Connector
Operational
Forms
Operational
GoToWebinar Connector
Operational
Image Manager
Operational
Import Tool
Operational
Landing Pages
Operational
Lead Scoring
Operational
Marketing Calendar
Operational
Service Bus Relay Connector
Operational
SMS
Operational
Social Posting
Operational
Solution
Operational
Subscription Management
Operational
Surveys
Operational
Web Tracking
Operational
CAN Data Center
Operational
Campaign Automations
Operational
CRM / SDK Connectivity
Operational
Email
Operational
Email Statistics
Operational
Eventbrite Connector
Operational
Forms
Operational
GoToWebinar Connector
Operational
Image Manager
Operational
Import Tool
Operational
Landing Pages
Operational
Lead Scoring
Operational
Marketing Calendar
Operational
Service Bus Relay Connector
Operational
Settings
Operational
SMS
Operational
Social Posting
Operational
Solution
Operational
Subscription Management
Operational
Surveys
Operational
Web Tracking
Operational
ClickDimensions Academy
Operational
ClickDimensions Blog
Operational
ClickDimensions Help Site
Operational
ClickDimensions Intelligent Dashboards
Operational
ClickDimensions Sales Engagement Application
Operational
ClickDimensions Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance