Email Send Delays on US Data Centre
Investigating - We are aware of an issue currently causing delays in email processing for some customers in the US data centre. Emails are queued for processing and may take longer than normal to be delivered.

We recommend not resending emails, as queued Emails will continue to process automatically and duplicate sends may occur if Emails are resent. Our engineering team are reviewing this and are working on a fix.
Aug 21, 2026 - 13:27 UTC
US Data Center Degraded Performance
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Degraded Performance
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CAN Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Sales Engagement Application Operational
ClickDimensions Website Operational
Third Party Components Operational
Zoom Zoom Video Webinars Operational
Twilio SMS Operational
Zoom Zoom Meetings Operational
OktoPost Operational
Customer Support Team Operational
Dashboards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 21, 2026

Unresolved incident: Email Send Delays on US Data Centre.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Scheduled Maintenance - EU Data Centre
Completed - The scheduled maintenance has been completed.
Aug 19, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance for the following services during this time. Extensive testing and validation have been completed. No customer impact is anticipated; however, we will provide updates should there be any changes during the maintenance window.
Aug 13, 12:20 UTC

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Scheduled Maintenance - US Data Centre
Completed - The scheduled maintenance has been completed.
Aug 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance for the following services during this time. Extensive testing and validation have been completed. No customer impact is anticipated; however, we will provide updates should there be any changes during the maintenance window.
Aug 13, 12:17 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Scheduled Maintenance - AU Data Centre
Completed - The scheduled maintenance has been completed.
Aug 13, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance for the following services during this time. Extensive testing and validation have been completed. No customer impact is anticipated; however, we will provide updates should there be any changes during the maintenance window.
Aug 7, 13:58 UTC

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Scheduled Maintenance - CA Data Centre
Completed - The scheduled maintenance has been completed.
Aug 11, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance for the following services during this time. Extensive testing and validation have been completed. No customer impact is anticipated; however, we will provide updates should there be any changes during the maintenance window.
Aug 7, 13:55 UTC

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage