All Systems Operational
US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Intelligent Dashboards Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Intelligent Dashboards Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Intelligent Dashboards Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CA Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Intelligent Dashboards Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Help Site Operational
ClickDimensions Blog Operational
ClickDimensions Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
TLS 1.0/1.1 Deprecation - CAN Data Center
Resolved - ClickDimensions has deprecated TLS 1.0 and 1.1 in our Canada data center. More information can be found in this article: https://support.clickdimensions.com/hc/en-us/articles/360040979952-TLS-Updates-for-Improved-Security
Jul 22, 08:00 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021
Service incident - Server error when using the Settings page or ClickDimensions plugins (EU/US data centres)
Resolved - Our engineers had identified an exception flood on one of the servers which was causing the front facing errors. We restated those servers and it mitigated the errors. We have been unable to reproduce this on our side and received no further reports thus marking this incident as resolved. Should you still experience issues please reach out to Support.
Jul 19, 12:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 19:30 UTC
Update - We are continuing to investigate this issue.
Jul 16, 17:02 UTC
Investigating - We are still investigating the server error issues in the US and EU data centers. Affected customers may experience intermittent errors when accessing the ClickDimensions Settings page or when using functionality that relies on the ClickDimensions plugins, such as scheduled emails or Campaign Automation emails not sending properly.

Our engineers are looking into the root cause of the issues and how to address them, and further updates will be posted as we learn more.
Jul 16, 16:45 UTC
Monitoring - We are receiving reports that the error has been resolved and we are unable to reproduce it on our side. Our engineers are still currently looking into what caused this. Further updates will be posted as we receive them. Should you still be receiving the error please reach out to Support.
Jul 16, 11:31 UTC
Investigating - We are currently investigating an issue where a server error is being produced intermittently when accessing the settings page of ClickDimensions. Further updates will be provided here as we receive them.
Jul 16, 09:49 UTC
TLS 1.0/1.1 Deprecation - AU Data Center
Resolved - ClickDimensions has deprecated TLS 1.0 and 1.1 in our AU Data center. More information can be found in this article: https://support.clickdimensions.com/hc/en-us/articles/360040979952-TLS-Updates-for-Improved-Security
Jul 19, 09:00 UTC
Jul 18, 2021

No incidents reported.

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