All Systems Operational
US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
CA Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Import Tool Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
ClickDimensions Academy Operational
ClickDimensions Help Site Operational
ClickDimensions Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020
US Email Sends displaying Error Recovery Status
Resolved - This incident has been resolved.
Mar 27, 14:42 UTC
Update - We are continuing to monitor for any further issues.
Mar 26, 11:27 UTC
Monitoring - A fix has been implemented and we are monitoring results. New sends should process and send immediately, but emails with error recovery status may take multiple hours to process and send.

If a send that current has error recovery status needs to be sent immediately, please clone the email send record, delete the original, and then send the clone.

If you do not delete the original email send after cloning, the email could be sent twice.
Mar 23, 21:43 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 23, 21:34 UTC
Investigating - We are currently investigating an issue where US Email Sends may sit in 'Error Recovery' status. Our team is urgently investigating and we will provide updates here as they become available.

Customers should not resend these emails as the emails are queued up and could still process. If customers do not want these emails to send, please delete the email send record from CRM as this will cause the email to fail when the send attempts to process again.
Mar 23, 20:27 UTC
Campaign Automation Progression Delays
Resolved - This incident has been resolved.
Mar 27, 14:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 11:22 UTC
Investigating - We are currently investigating this issue.
Mar 25, 19:04 UTC
Mar 25, 2020
Delays with ClickDimensions Import Tool
Resolved - This incident has been resolved.
Mar 25, 17:01 UTC
Investigating - We are currently investigating this issue.
Mar 25, 15:05 UTC
(CAN) Email Events Not Syncing
Resolved - This incident has been resolved.
Mar 25, 14:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 12:30 UTC
Investigating - We are currently investigating this issue.
Mar 25, 12:02 UTC
Mar 24, 2020
Eventbrite Connector Syncing Delays
Resolved - This incident has been resolved.
Mar 24, 13:25 UTC
Update - We are continuing to monitor for any further issues.
Mar 16, 14:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 16:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 25, 14:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 12:13 UTC
Investigating - We are currently investigating this issue.
Feb 20, 14:05 UTC
Mar 23, 2020
AU SMS Delivery and Reply Delays
Resolved - This incident has been resolved.
Mar 23, 21:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 19:13 UTC
Investigating - We are currently investigating this issue.
Mar 20, 14:18 UTC
Email Statistics Delayed
Resolved - This incident has been resolved.
Mar 23, 12:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 14:07 UTC
Update - We are continuing to investigate this issue.
Mar 20, 11:04 UTC
Investigating - We are currently investigating an issue where email statistics are taking longer than normal to sync in our AU data center.
Mar 19, 20:30 UTC
Mar 22, 2020

No incidents reported.

Mar 18, 2020
Service Incident - (Email Sends and Test Sends are Delayed)
Resolved - This incident has been resolved.
Mar 18, 11:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 11:05 UTC
Update - We are continuing to investigate this issue.
Mar 17, 17:38 UTC
Investigating - We are currently seeing delays occurring with Email Sends and Test Sends. We are investigating this issue.
Mar 17, 17:27 UTC
Mar 16, 2020
US Email Send Statistic Syncing Delay
Resolved - This incident has been resolved.
Mar 16, 14:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 12:27 UTC
Investigating - We are currently investigating an issue where US Email Statistics may be delayed in displaying in CRM and in ClickDimensions email reports
Mar 12, 16:38 UTC
Campaign Automation Participant Progression Delays
Resolved - This incident has been resolved.
Mar 16, 14:43 UTC
Monitoring - We are no longer seeing discernible processing delays.
Feb 28, 18:53 UTC
Investigating - We are currently investigating this issue.
Feb 27, 16:26 UTC
Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.

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