Inboxcast emails return with the 'your message couldn't be delivered' error.
Investigating - We are aware of the issue with Inboxcast not sending emails and returning with the 'your message couldn't be delivered' error, and are actively working to bring the service back to working state.
Feb 06, 2023 - 12:02 UTC
US Data Center Degraded Performance
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Degraded Performance
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Degraded Performance
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Degraded Performance
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Degraded Performance
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Degraded Performance
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CAN Data Center Degraded Performance
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Degraded Performance
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 6, 2023

Unresolved incident: Inboxcast emails return with the 'your message couldn't be delivered' error..

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
US Page View Sync Delayed
Resolved - This incident has been resolved.
Feb 2, 15:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results. Page Views may still be delayed while the fix takes effect.
Feb 2, 13:55 UTC
Identified - We have identified an issue causing page views to be delayed in syncing back to CRM in the US data center and are working on deploying a fix.
Feb 2, 13:48 UTC
Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023
EU Email Statistics Maintenance
Completed - The scheduled maintenance has been completed.
Jan 28, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance for our email statistics service during this time. Customers may see a delay regarding email statistics arriving in CRM throughout this maintenance window.
Jan 27, 15:42 UTC
Jan 27, 2023
Service Incident (EU) - Email Sends Failing for Some Accounts in the EU Region
Resolved - This incident has been resolved.
Jan 27, 13:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 14:40 UTC
Investigating - We are currently investigating an issue where email sends are failing for some accounts in the EU region. This is only affecting a subset of EU region accounts. Please contact the ClickDimensions Support team if you need to confirm if your account is affected.
Jan 25, 18:29 UTC
Jan 26, 2023
Jan 25, 2023
Jan 24, 2023
Unexpected behavior on Email Templates (EU region)
Resolved - This incident has been resolved.
Jan 24, 14:28 UTC
Monitoring - We are aware of issues with Email Editor not loading or Email Editor reverting to blank template in EU region. Fix has been implemented and we are monitoring the results.
Jan 23, 14:10 UTC
Jan 23, 2023
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