ClickDimensions Status

All Systems Operational

US Data Center Operational

Campaign Automations Operational

CRM SDK / Connectivity Operational

Email Operational

Email Statistics Operational

Eventbrite Connector Operational

Forms Operational

GoToWebinar Connector Operational

Image Manager Operational

Import Tool Operational

Landing Pages Operational

Lead Scoring Operational

Marketing Calendar Operational

Service Bus Relay Connector Operational

SMS Operational

Social Posting Operational

Solution Operational

Subscription Management Operational

Surveys Operational

Web Tracking Operational

EU Data Center Operational

Campaign Automations Operational

CRM / SDK Connectivity Operational

Email Operational

Email Statistics Operational

Eventbrite Connector Operational

Forms Operational

GoToWebinar Connector Operational

Image Manager Operational

Import Tool Operational

Landing Pages Operational

Lead Scoring Operational

Marketing Calendar Operational

Service Bus Relay Connector Operational

SMS Operational

Social Posting Operational

Solution Operational

Subscription Management Operational

Surveys Operational

Web Tracking Operational

AU Data Center Operational

Campaign Automations Operational

CRM / SDK Connectivity Operational

Email Operational

Email Statistics Operational

Eventbrite Connector Operational

Forms Operational

GoToWebinar Connector Operational

Image Manager Operational

Import Tool Operational

Landing Pages Operational

Lead Scoring Operational

Marketing Calendar Operational

Service Bus Relay Connector Operational

SMS Operational

Social Posting Operational

Solution Operational

Subscription Management Operational

Surveys Operational

Web Tracking Operational

CAN Data Center Operational

Campaign Automations Operational

CRM / SDK Connectivity Operational

Email Operational

Email Statistics Operational

Eventbrite Connector Operational

Forms Operational

GoToWebinar Connector Operational

Image Manager Operational

Import Tool Operational

Landing Pages Operational

Lead Scoring Operational

Marketing Calendar Operational

Service Bus Relay Connector Operational

Settings Operational

SMS Operational

Social Posting Operational

Solution Operational

Subscription Management Operational

Surveys Operational

Web Tracking Operational

ClickDimensions Academy Operational

ClickDimensions Blog Operational

ClickDimensions Help Site Operational

ClickDimensions Intelligent Dashboards Operational

ClickDimensions Sales Engagement Application Operational

ClickDimensions Website Operational

Third Party Components Operational

Zoom Zoom Video Webinars Operational

Twilio SMS Operational

Zoom Zoom Meetings Operational

OktoPost Operational

Customer Support Team Operational

Dashboards Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

S1 Service Incident - Authorization Errors/Authentication Errors in US

Resolved - The recent service incident affecting Click has been fully addressed. Our teams implemented corrective actions, and all services are now operating normally. We are preparing a Root Cause Analysis (RCA) to share with affected customers directly. No further action is required at this time.
Jan 30, 18:11 UTC

Monitoring - We have implemented a fix for this issue. Our testing indicates a return to normal activity. We remain in monitoring mode and will share updates if anything changes. We will provide a final update once the incident is fully resolved.
Jan 30, 14:54 UTC

Identified - We have restarted affected services and are seeing positive signs of recovery, with authorization and authentication errors decreasing. The team is continuing to monitor the situation closely while completing final actions, we will continue to monitor and we will provide further updates as progress continues.
Jan 30, 13:29 UTC

Investigating - We are currently experiencing an issue affecting designers within the US Data Center "Authorization Error - Please close the window and relaunch the editor". Users may be unable to load these tools, which could impact the ability to create or edit email, web content and survey templates. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
Jan 30, 12:28 UTC

Scheduled Maintenance - CA Data Centre

Completed - The scheduled maintenance has been completed.
Jan 30, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 07:00 UTC

Scheduled - We will be undergoing scheduled maintenance at this time. Please note that the following entities may experience degraded behaviour.
Jan 27, 12:25 UTC

[S1] Service Incident - Authorization Errors/Authentication Errors in EU

Resolved - On 29 January, some customers in the EU region experienced intermittent authorization and authentication errors when accessing Click editors and hosted pages. The issue was resolved by the end of the EU business day, and services have remained stable since.
Jan 30, 12:25 UTC

Monitoring - We have implemented a fix for this issue and are monitoring system performance to ensure stability. We will provide a final update once the incident is fully resolved.
Jan 29, 17:01 UTC

Update - We are again seeing intermittent issues surface for some users and are continuing to investigate the underlying root cause. Our teams are actively working to identify what is triggering the recurrence and to implement a permanent fix. We will continue to provide updates as more information becomes available.
Jan 29, 11:13 UTC

Identified - Our operations team have implemented a fix to help restore normal functionality. At this time, we are no longer able to reproduce the issue, but we continue to closely monitor.
Jan 29, 10:24 UTC

Investigating - We are currently experiencing an issue affecting designers within the EU Data Center "Authorization Error - Please close the window and relaunch the editor". Users may be unable to load these tools, which could impact the ability to create or edit email, web content and survey templates. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
Jan 29, 09:48 UTC