Resolved -
The recent service incident affecting Click has been fully addressed. Our teams implemented corrective actions, and all services are now operating normally. We are preparing a Root Cause Analysis (RCA) to share with affected customers directly. No further action is required at this time.
Aug 21, 21:54 UTC
Investigating -
We are aware of an issue currently causing delays in email processing for some customers in the US data centre. Emails are queued for processing and may take longer than normal to be delivered.
We recommend not resending emails, as queued Emails will continue to process automatically and duplicate sends may occur if Emails are resent. Our engineering team are reviewing this and are working on a fix.
Aug 21, 13:27 UTC