All Systems Operational
US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CAN Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2022
Web Content Formatting Issues and Submission Failures in US Data Center
Resolved - This incident has been resolved.
Jan 24, 18:08 UTC
Monitoring - Our team identified the source of the issue as a problem with a recent product improvement. This implementation has been rolled back and internal tests are showing a return to expected behavior. We expect all web content to return to expected functionality soon.
Jan 24, 15:53 UTC
Investigating - We are currently investigating an issue causing formatting issues and submission failures for web content in the US data center
Jan 24, 15:44 UTC
elinkeu.clickdimesnions.com certificate expired
Resolved - The certificate has been restored and the issue is resolved. Links should work as expected at this time.
Jan 24, 14:41 UTC
Identified - We have identified an issue in the EU data center wherein links utilizing elinkeu.clickdimensions.com are showing error messages due to an expired certification. This mostly includes links added into emails using ClickDimensions tracking functionality. Our team is working to resolve this issue as quickly as possible.

Possible workaround: it is possible for the impaired links to still be accessed. The end user will have to navigate their browser's error message and choose to proceed to the provided link.
Jan 24, 13:18 UTC
Sending an email gives 'Nullable object must have a value.' error
Resolved - This incident has been resolved.
Jan 24, 14:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 12:34 UTC
Identified - Sending an email will show 'Nullable object must have a value.' error. Our teams have identified the issue and a fix is being implemented.
Jan 24, 11:32 UTC
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Web Content Submission Delays in EU Data Center
Resolved - This incident has been resolved.
Jan 21, 17:57 UTC
Monitoring - Our team has implemented a fix in the Web Content service and we are seeing submissions sync as expected at this time.
Jan 21, 15:37 UTC
Investigating - We are currently investigating reports of delays in data being received from Web Content submissions in the EU region.
Jan 21, 15:04 UTC
Email send delays in EU region
Resolved - Email Send functionality should be returned to a normal, expected state. Please contact ClickDimensions Support if you experience further issues.
Jan 21, 15:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 13:20 UTC
Identified - We're experiencing some impact on the email service in EU region. As a result, you may see your Email Sends being delayed.
Jan 21, 12:49 UTC
Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

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