Investigating - Currently our technology team has narrowed down the issue to our Microsoft Services.  We have a critical severity escalation with their App Service team at this time and continue and hard at work to expedite the resolution of this issue.
May 25, 2023 - 12:31 UTC
Update - Our team continues to investigate this issue. We are seeing intermittent delays in the processing of Campaign Automations, primarily in our US data center.
May 23, 2023 - 14:41 UTC
Update - We have implemented a few measures to mitigate the issue while working on the long-term fix and we are monitoring the results. If you are observing any delays with Campaign Automations, please contact our Support Team for further troubleshooting and validation.
May 11, 2023 - 12:41 UTC
Monitoring - A fix has been implemented to mitigate the issue and we are monitoring the results.
May 04, 2023 - 18:48 UTC
Investigating - We are currently investigating a recurring issue causing delays for participants in Campaign Automations in the US and EU data center.
May 04, 2023 - 15:27 UTC
US Data Center Degraded Performance
Campaign Automations Degraded Performance
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Degraded Performance
Campaign Automations Degraded Performance
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CAN Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Sales Engagement Application Operational
ClickDimensions Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

Unresolved incident: Campaign Automation Participants Delayed in EU and US Data Centers.

May 24, 2023

No incidents reported.

May 23, 2023
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.