All Systems Operational
US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Forms Operational
Import Tool Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Forms Operational
Import Tool Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Forms Operational
Import Tool Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CA Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Forms Operational
Import Tool Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
Solution Operational
ClickDimensions Academy Operational
ClickDimensions Help Site Operational
ClickDimensions Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Email links not redirecting
Resolved - This incident has been resolved.
Sep 11, 17:33 UTC
Monitoring - Our team has identified and implemented a fix for this issue. Our testing is showing links redirecting as expected. Although the fix has been deployed, some customers may continue to experience broken links while the fix is fully propagated.
Sep 11, 13:06 UTC
Investigating - We are currently investigating an issue where email links are not redirecting past elinkeu.clickdimensions.com
Sep 11, 13:03 UTC
Sep 10, 2019
US Form and Web Analytics Delays
Resolved - This incident has been resolved. All posted data has synced to CRM at this time.
Sep 10, 18:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 17:39 UTC
Investigating - We are currently investigating a delay with posted forms and web analytics syncing to CRM.
Sep 10, 17:32 UTC
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Saving Email Template Will Produce FreeMarker Error
Resolved - At this time, the issue is resolved. We do appreciate your patience as we worked towards a resolution. If you are still encountering issues, please reach out to Support and we will take a closer look.
Sep 5, 18:16 UTC
Investigating - We have identified an issue with Email Templates on saving producing a FreeMarker error. You can choose to save anyways to move past the error. We do appreciate your patience as we work towards a resolution.
Sep 5, 15:04 UTC
Sep 4, 2019
Incorrect Heat Map Calculation & Campaign Automation Email Interaction Trigger Progression
Resolved - At this time, the issue is resolved. We appreciate everyone's patience as our development team worked to resolve the incident.
Sep 4, 14:01 UTC
Update - We are continuing to work on a fix for this issue.
Aug 29, 17:52 UTC
Identified - We are aware of an issue with incorrect click calculations within templates that are utilizing the "View in Browser Link". As a workaround, remove the "View in Browser Link". The impact will cause an incorrect Heat Map and may also cause incorrect participant progression in Campaign Automations. We will update as more information becomes available.
Aug 29, 16:14 UTC
Sep 3, 2019

No incidents reported.

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