Investigating - Currently our technology team has narrowed down the issue to our Microsoft Services. We have a critical severity escalation with their App Service team at this time and continue and hard at work to expedite the resolution of this issue.
May 25, 2023 - 12:31 UTC
Update - Our team continues to investigate this issue. We are seeing intermittent delays in the processing of Campaign Automations, primarily in our US data center.
May 23, 2023 - 14:41 UTC
Update - We have implemented a few measures to mitigate the issue while working on the long-term fix and we are monitoring the results. If you are observing any delays with Campaign Automations, please contact our Support Team for further troubleshooting and validation.
May 11, 2023 - 12:41 UTC
Monitoring - A fix has been implemented to mitigate the issue and we are monitoring the results.
May 04, 2023 - 18:48 UTC
Investigating - We are currently investigating a recurring issue causing delays for participants in Campaign Automations in the US and EU data center.
May 04, 2023 - 15:27 UTC