All Systems Operational
US Data Center Operational
Campaign Automations Operational
CRM SDK / Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
EU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
AU Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
CAN Data Center Operational
Campaign Automations Operational
CRM / SDK Connectivity Operational
Email Operational
Email Statistics Operational
Eventbrite Connector Operational
Forms Operational
GoToWebinar Connector Operational
Image Manager Operational
Import Tool Operational
Landing Pages Operational
Lead Scoring Operational
Marketing Calendar Operational
Service Bus Relay Connector Operational
Settings Operational
SMS Operational
Social Posting Operational
Solution Operational
Subscription Management Operational
Surveys Operational
Web Tracking Operational
ClickDimensions Academy Operational
ClickDimensions Blog Operational
ClickDimensions Help Site Operational
ClickDimensions Intelligent Dashboards Operational
ClickDimensions Sales Engagement Application Operational
ClickDimensions Website Operational
Third Party Components Operational
Zoom Zoom Video Webinars Operational
Twilio SMS Operational
Zoom Zoom Meetings Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - AU and EU Data Center Aug 3, 2024 16:00 - Aug 5, 2024 04:00 UTC
We will be performing system maintenance that may cause temporary disruptions to our services within AU and EU. We apologize for any inconvenience this may cause.

Some customers may experience connectivity issues after the maintenance window. If you encounter problems, please refer to our support article and ensure all IP addresses have been whitelisted: https://support.clickdimensions.com/hc/en-us/articles/115001155093-What-Firewall-Changes-are-Needed-to-Allow-ClickDimensions-Proper-Access-to-Your-Dynamics-On-Premise-Deployment

We appreciate your patience and understanding.
Posted on Jul 26, 2024 - 16:00 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Authentication Errors in ClickDimensions Data Centers - Crowdstrike Related
Resolved - This incident has been resolved.
Jul 22, 13:42 UTC
Update - Click, like many other companies, has been impacted by the Crowdstrike outage today. Some customers experienced authentication errors due to the issues (from 9am UTC to 12pm UTC), but all issues have been resolved.

We continue to monitor but we are not currently seeing any outstanding issues. For more details on the Crowdstrike outage, please visit https://www.crowdstrike.com/blog/statement-on-windows-sensor-update/.
Jul 19, 13:15 UTC
Monitoring - Our team is no longer observing any issues with authentication services. Our team is continuing to monitor the issue and investigating whether it was related to widespread Microsoft issues reported on July 19th.
Jul 19, 12:09 UTC
Investigating - We are currently aware and investigating reports of authentication errors in the AU Data Centre.
Jul 19, 10:01 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
US Email Delivery Delays
Resolved - This incident has been resolved. Some residual issues were resolved by 6:35 PM EDT on 7/19 and the entire backlog was cleared by 8:00 PM EDT.
Jul 19, 12:01 UTC
Monitoring - The issue has been identified and we are monitoring the progress of the fix. Based on the findings, emails that experienced a delay will process in time. Delays of around 2 hours can be expected for any emails that have not processed.
Jul 18, 19:09 UTC
Investigating - We are currently investigating an issue with email delivery delays in our US data center. This delay is only impacting a subset of accounts. If you experience delays, we recommend not to re-send your emails as this may lead to duplicate deliveries.
Jul 18, 17:24 UTC
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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