EU Profile Management Sync Delays

Incident Report for ClickDimensions

Resolved

We identified a high load in the profile management data sync service. We isolated the cause of the error and scaled our resources to compensate for the load. If you continue to experience difficulties please contact ClickDimensions support.

Posted Dec 02, 2020 - 23:41 UTC

Investigating

We are investigating an issue causing delays in the Profile Management Data Sync service.

How to know if you're impacted:

If using profile management, check if data is syncing in a timely manner.

Posted Dec 02, 2020 - 14:26 UTC

This incident affected: EU Data Center (Forms).