(500) Internal Server Error message when accessing Campaign Automation Templates on the EU data center.

Incident Report for ClickDimensions

Resolved

This incident has being resolved.
Posted Dec 06, 2024 - 16:50 UTC

Update

Our team aware of the issue and are working on a fix.
Posted Dec 06, 2024 - 16:07 UTC

Identified

We have identified an issue impacting customers on the EU data center where users receive a: "The remote server returned an error: (500) Internal Server Error" message when trying to access campaign automation templates.
Posted Dec 06, 2024 - 15:50 UTC
This incident affected: EU Data Center (Campaign Automations).
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