Email sends delayed (EU)

Incident Report for ClickDimensions

Resolved

This incident has been resolved.

Posted Jun 25, 2020 - 14:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 23, 2020 - 19:19 UTC

Update

We are continuing to investigate this issue. The issue appears to be isolated to On-Premise CRM accounts and Dynamics 365 Online accounts are not impacted. We will provide updates as available.

Posted Jun 23, 2020 - 13:34 UTC

Investigating

We are currently investigating an issue where customers are seeing email sends being delayed in the EU. No available workarounds at the moment.

Posted Jun 23, 2020 - 08:34 UTC

This incident affected: EU Data Center (Email).