SMS Processing Delays

Incident Report for ClickDimensions

Resolved

This incident has been resolved.

Posted Dec 13, 2019 - 13:32 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 12, 2019 - 12:49 UTC

Update

We are seeing improved performance in US, AU, and Canada. EU is still currently experiencing a delay with SMS processing. Our team continues to investigate.

Posted Dec 06, 2019 - 12:34 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 05, 2019 - 18:25 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 04, 2019 - 12:29 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 03, 2019 - 16:24 UTC

Update

We are continuing to investigate this issue.

Posted Dec 03, 2019 - 11:25 UTC

Investigating

We are currently investigating this issue.

Posted Dec 02, 2019 - 23:09 UTC

This incident affected: US Data Center (SMS), EU Data Center (SMS), AU Data Center (SMS), and CAN Data Center (SMS).