Campaign Automation Participants Delayed in EU and US Data Centers
Incident Report for ClickDimensions
Currently our technology team has narrowed down the issue to our Microsoft Services.  We have a critical severity escalation with their App Service team at this time and continue and hard at work to expedite the resolution of this issue.
Posted May 25, 2023 - 12:31 UTC
Our team continues to investigate this issue. We are seeing intermittent delays in the processing of Campaign Automations, primarily in our US data center.
Posted May 23, 2023 - 14:41 UTC
We have implemented a few measures to mitigate the issue while working on the long-term fix and we are monitoring the results. If you are observing any delays with Campaign Automations, please contact our Support Team for further troubleshooting and validation.
Posted May 11, 2023 - 12:41 UTC
A fix has been implemented to mitigate the issue and we are monitoring the results.
Posted May 04, 2023 - 18:48 UTC
We are currently investigating a recurring issue causing delays for participants in Campaign Automations in the US and EU data center.
Posted May 04, 2023 - 15:27 UTC
This incident affects: US Data Center (Campaign Automations) and EU Data Center (Campaign Automations).