EU Web Content Builder/Email Templates and ClickDimensions Settings Loading Slowly and Encountering Timeout Errors

Incident Report for ClickDimensions

Resolved

This incident has been resolved.
Posted Sep 15, 2020 - 15:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2020 - 12:21 UTC

Investigating

We are currently investigating an issue where Web Content/Email Templates and ClickDimensions settings are loading slowly or producing an error "The site can't be reached".
Posted Sep 15, 2020 - 09:42 UTC
This incident affected: EU Data Center (CRM / SDK Connectivity).