Authentication Errors in EU Data Center

Incident Report for ClickDimensions

Resolved

This incident has been resolved.
Posted Mar 07, 2024 - 16:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 07, 2024 - 14:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 07, 2024 - 13:43 UTC

Investigating

We are currently investigating an issue with Authentication Errors displaying intermittently throughout our EU data center. Customers are advised to clear cookies and cache as a potential workaround while the issue is investigated.
Posted Mar 07, 2024 - 13:09 UTC
This incident affected: EU Data Center (Solution).